The Awkward Ones, Answered

Gritting FAQs: the questions people actually want to ask, and a few they're too polite to.

Can't see your question here? Call us on 0191 369 2515 or ask for a quote. We've heard worse.

Cost

How much does gritting cost?

We price per visit, so you only pay for the gritting your site actually needs. The price depends on the size of your site and the areas to be treated. You'll get a clear figure after a free site visit.

Will I end up paying for visits I didn't need?

No. Because we charge per visit, you're not locked into paying for a set number of visits whether it freezes or not.

Is the site visit really free?

Yes. We come out, walk your site with you, agree what needs treating and give you a price. No charge, no obligation.

Timing and response

It's 5am and the car park is an ice rink. How fast can you get here?

We respond to emergency call-outs within 3 hours, 24 hours a day, 7 days a week. Call 0191 369 2515.

Do you grit before the ice, or after someone's slipped on it?

Before, wherever possible. We monitor weather forecasts for your area all winter and treat your site ahead of frost, ice and snow.

Do you work nights, weekends and Christmas Day?

Ice doesn't take days off, so neither do we. We operate 24 hours a day, 7 days a week through the winter.

Proof

How do I know you actually turned up and didn't just drive past?

Every visit is recorded in Bennison Connect with GPS-tracked routes, start and finish times and a completion photo. You don't have to take our word for it.

What does Bennison Connect show me?

Where our vehicle went, when the visit started and finished, and a photo of the completed work. Useful for your own peace of mind and for your insurance and health and safety records.

Insurance and liability

What if someone slips on our site anyway?

No one can promise nobody will ever slip, but a documented gritting record shows you've taken reasonable steps to keep your site safe. Every visit is logged with times and photos for your records.

Are you insured and accredited?

Yes. We are SMAS Worksafe registered and carry £10m public liability and £10m employers' liability insurance. Our staff are uniformed, and risk assessments and method statements are supplied.

What we cover

Which areas do you cover?

The North East and North Yorkshire, including Newcastle, Sunderland, Durham, Teesside, Middlesbrough, Hartlepool, Peterlee, Consett, York, Harrogate, Leeds, Northallerton, Thirsk and the rest of North Yorkshire.

What kinds of sites do you grit?

Offices and business parks, retail parks, industrial estates, logistics centres, healthcare and education sites, leisure venues, construction sites, transport hubs and bus depots.

Just the car park, or the footpaths too?

Whatever we agree at the site visit: car parks, access roads, service yards, footpaths and entrances.

Do you clear snow as well?

Yes. When snow settles, gritting alone won't cut it, so we clear it and can grit cleared areas to help stop them refreezing. See snow clearance.

The extras

Can you just sell us some salt?

Yes. We supply white de-icing salt and brown salt in bulk to businesses across the North East and North Yorkshire.

White or brown salt, which do I need?

White de-icing salt is clean and leaves little mess, so it suits entrances and walkways. Brown salt is a cost-effective choice for car parks and service roads. Ask us and we'll recommend the right one.

Can you sort out our grit bins?

Yes, start to finish. We supply and fit grit bins, can lay a concrete base at your site if the bin needs bolting down, and come back to refill them when they run low.

How do I get a quote?

Call 0191 369 2515, email info@bennisongritting.com or request a free quote online.